Expect What You Inspect

Expect What You Inspect

During a time like this, a lot of people think that maybe I’m either bored or am attempting to drive them crazy because this is a time when I look at everything. Everyting meaning expenses, details, everything necessary to make both my career and personal life work.

What you find is, when things are really good, which they had been for a long time, you really don’t pay as close attention to every single detail or every little nuance of both your professional and your everyday life. But when you get to a time like this where there’s so much riding on every decision, moment, and movement, it is a time to inspect everything like you never have before.

And it’s not just about saving money. It’s about looking at the details, looking at the bigger picture, paying attention to everything that is going on. Again, not to be flippant about the past, but when things are good, and life is moving at a million miles per hour, you don’t have time to stop. You don’t even think to stop, nor do you need to. But, when you get to a moment in time like the one we’re dealing with right now in 2020 with COVID-19 disrupting our daily lives, you really get better and are able to make yourself better by truly inspecting everything.

Expect what you inspect now more than ever, and you’ll be a better person for it.

Make Small Improvements

Make Small Improvements

What I find myself doing during this time of unprecedented change and disruption is focusing on the things that I can control, and not worrying about anything beyond my control.

It has been said and repeated that this is probably the most unprecedented event in our nation’s history of this kind, rivaling only world wars that have caused this much death. As I go through day-by-day finding unusual times with our organization, family life, and the world in general disrupted, the thing I keep trying to do every day is make small improvements. Whether it’s at home trying to be a better father and spend more time with my kids, or trying to be a more understanding husband, and a better leader in our company.

I try to make a point every day to impact and make improvements anywhere I can. In the past, there was always too much going on and there was no big reset like this that formed my mind and mindset to make small improvements. I have always thought and believed that if you’re not improving every day in some way that you were somehow falling behind. And what I really think you can do to control your own destiny and impact your own life as much as possible during a time like this is focus on any way that you can make a small improvement every day. Because at the end of this, whenever the end of this is, we are all going to be people just trying to survive and get through life as we know it. And that success will depend largely on how much you have improved or gone backward during a time like this.

Difficulty Leads to Opportunity

Difficulty Leads to Opportunity

What I have found through this time of COVID-19 is that while things are more difficult than any time I can remember, in both my professional career and personal life, there is so much opportunity that keeps popping up, that you always have to be on the look-out for it.

Things that you don’t even consider are leading to opportunities everywhere because everyone is looking for answers. I think that’s why the ratings and viewership of the news programs and the talking heads on political commentary are so high – because people are looking for answers. They are looking for leadership during a time like this.

I think what sets real leaders apart from everybody else is that real leaders know to not put the blinders on and pretend like nothing’s happening, but to look for every piece of opportunity. Anything that can make anything better, they take it, execute it, and thrive off of it. That is what is going to help people either get bigger and stronger, or else in some way fall apart.

It takes kind of a weird mind to look for glimmers of positivity and true opportunity when things are so difficult. But I think that’s really what you have to do. I think you can never give up and that you have to always have enough self-confidence to you that you’re going to survive. And that you will find a way to survive, even if things are so difficult you can’t fathom them. That is what I think helps people find real opportunity in times of extreme difficulty.

A First in 16 Years

A First in 16 Years

As we close out April, this is the first month in 16 years that I look back on a calendar and find that I have had zero travel. It’s almost a little mind-boggling. And I don’t know which is more mind-boggling: the fact that this is the first month I haven’t traveled anywhere since starting this company, or the fact that every other month I’ve always been able to go places and find people to meet, sell, and present to while telling the story of the company.

While it is an unusual time, I find a lot of satisfaction in that this is the most leveling time I have ever found in my life. I’ve spent more time at home, I’ve spent more time with my wife and kids, and I have spent more time thinking about the future and the big picture than really I’ve ever done before. It’s a different kind of month coming to an end, but it also gives me a real sense of satisfaction, both in what I’ve been able to accomplish in the past, and what the outset is for the future.

It’s hard when you live your life with about half of it being on the road to not be on the road. It’s a different feeling. It’s a different pace. But it’s also a little refreshing in that you have time to really analyze and really think through the what and the why in your life.

As we end a month like no month has ever ended for me before, it is both a feeling of great relief and a feeling of being ready to get back out and get after it.

This Changes Everything

This Changes Everything

From the time of my last blog post on March 13, the world looked completely different. As we sit here today, the coronavirus has now killed more people than the Vietnam War. It has caused a worldwide crisis and hysteria like nothing in any of our lifetimes.

But what I have found out of this crisis is it has taken me back as a person. It has allowed me to redefine who I am and what I truly do. Without the ability to travel hundreds of miles every week, being in tons of different cities, it has made me really exam what I am – and more importantly, what I do.

The beauty of something like this is that when you can redefine yourself, it only makes you better. It makes you appreciate the people around you. It makes you see the difference you truly make in peoples lives, even though you’re not around them. But when you have time to stop and look, and understand all the decisions that you make, all the things that you can control, it can help you understand so much more of who you are and what your true purpose is.

I’ve never been a person who had much of a purpose statement other than I wanted to go out and do as much as I could, as fast as I could. But when that’s taken away from you, you have to sit down and reevaluate what you look at, what you focus on, and what you can do.

While the pandemic has affected the world, and more importantly our nation and many people in our nation, it has made a very positive impact on me to be better and appreciate more deeply everything that I can control.

Words of Wisdom in Times of Crisis

Words of Wisdom in Times of Crisis

The marketer in me has named the events of this week “Corona Mania” as the world seems to have gone crazy over the spreading of the novel coronavirus. Think what you want about the illness and hysteria, but the bottom line is it has rattled consumer confidence and shaken the stock market to its core much like someone holding you upside down and shaking all the change out of your pockets.

While every time my phone now rings now it is usually a situation of chaos either from a client or from the office, I am reminded of a couple of sayings that people have taught me over the years that are comforting in times like these.

“When the going gets tough – the weird turn pro”  (Dennis Johnson)

Dennis has been around me my entire career, and when recessions hit or tsunamis take away inventory for dealerships for months or gas climbs to $5 a gallon, there is Dennis always with a smile on his face saying this is the time “when the going gets tough – the weird turn pro.” Meaning that this is when really weird and creative people are able to turn on another gear that allows them to stay out ahead of everyone. It has been a guiding wisdom that I have used many times in the past on days when you just think things are too tough.

“You have to remain calm when everyone around you is acting crazy”  (Mike Strong)

Coming from a guy who went out on his own to start his own company only to learn a couple weeks later his wife was pregnant and then a few months later there was an oil embargo, Mike has weathered a lot of crisis in his career. In talking to him today, he reminded me that when everything is going wrong around you and people are panicking and acting crazy, you have to be calm. I remember when 9/11 happened and I was in college and called him to ask what to do, it was the calmest I ever remember him being. He gave me very simple instructions, told me what to expect and then said call back anytime I was afraid. One of the most intense people I know taught me how to be the calmest person in the room when things get crazy.

“Tough times never last, but tough people do”  (General Patton)

Possibly the greatest military commander of all time who survived 2 world wars and pretty much sealed the defeat of Nazi Germany in the winter of 1945, General Patton was one tough individual.  The stories about him being somewhat crazy are probably not too farfetched, but he definitely was one of the toughest men to ever fight for America and believed that tough times were only temporary and tough people would outlast them.

“A day doesn’t make a week, a week doesn’t make a month and a month doesn’t make a year”  (James Hodge)

I met Mr. Hodge back in 2009 when we were just coming out of the recession. He had a number of dealerships and hired me at one of them first and said if I did a good job I would have a great career with him and if I didn’t he was going to fire me. After working for him for a while and creating a lot of success, one of his stores had a very bad month. Everybody thought it was the advertising, but he sat us all down and said “a day doesn’t make a week, a week doesn’t make a month and a month doesn’t make a year.” I have used that phrase at least a couple hundred times since he told that to me, and we’ve had a great partnership ever since. And now that he has passed on, his grandsons and I have an even closer bond.

All this to say that in a week with as much turmoil as this week has brought, words of wisdom like these are good to have floating around in the back of your mind during times of crisis.

Sunsets From The Air

Sunsets From The Air

It can be a blessing and also a curse, but I spend an absolutely obscene amount of my time in an airplane and probably 2/3rd of the time I am flying by myself. While it is a blessing to be able to be in so many different cities in a week because of air travel, it is also a lonely damn place to spend day in and day out.

Sure, the pilots are on the plane with me, but traveling solo can in many ways be a form of solitude. No matter whether you are having a good day or a bad day, once you pass through the clouds you always see blue skies and sunny days. Another thing I love about flying is the weather can be total garbage below you, but up in the air it is always great.

Flying alone gives me time to work, time to think, and also time that moments of my life are ticking away. But at the end of every day, there is always a beautiful sunset that makes you smile back out the window and think about life and how amazing it is to watch the sunset from 30 something thousand feet. With all the chaos, phones, texts, emails, problems that you have to deal with on a minute-by-minute basis in your day, there is nothing like ending your day with that great big fire ball in the sky as it sinks across the horizon and fades below the earth.

There is an old saying that reads “everything isn’t always sunshine and roses,” but at least for me most days, there is sunshine.

The Power of Positive Thinking

The Power of Positive Thinking

 

On my 18th birthday, my dad gave me 2 books and said, keep these with you for the rest of your life.  Book #1 was “Think and Grow Rich” by Napoleon Hill, and book #2 was “The Power of Positive Thinking” by Norman Vincent Peale. Over the summer after my 18th birthday, I read these books as he instructed, but have to admit that was 21 years ago so the details are a little cloudy. Also at the time of originally reading these books, I was much more interested in getting ready for my first semester of college and all the other things that you do when you have just gotten out of high school.

So while I was picking out books to read this year, I put both of these back on my list, and last week I started rereading “The Power of Positive Thinking.” It is very unique how this book now gives me a totally different perspective on things and plays so much more of a role in my everyday thinking. What I had forgotten was how many references there were in this book to prayer as being the common ingredient in positive thinking and how you really set your mind to think positive when there is a proper balance of asking God for help in your daily routine of being positive.

Maybe the piece that is hitting the closest to home for me today is where it talks about how to deal with people who aren’t treating you right and aren’t being fair to you. To summarize the chapters, it says to be positive and appreciate them even though they are not doing the same to you. Why this hits home is I am watching my daughter go through 2nd grade and see how some people choose to treat her and the nervous energy that it is causing. Just like every parent, I think my daughter is so unique in that she is incredibly smart, beautiful, and has a great sense of humor. As I watch her go through these steps of life and see some friends be mean just for the sake of doing what kids do, it creates a rage that I want to go find the parents and smack them around and show them who is tougher. In life and my career, I have gone toe to toe with some pretty rough individuals and – not that I have a fighting complex – but really have developed the confidence that I am not afraid of anyone or anything.

But as I read this book, it is teaching me to not think that way because it simply isn’t positive. Sure, I could crush these kids’ parents like a fly. But what I need to do is every time something bothers me about the way other kids are treating my daughter, I need to pray for her and pray for them. This week, while traveling all week away from home, I have thought many times about my little girl and prayed that she is having a day of peace and prayed for those who are not giving her peace. It is a different mindset for me, as many people who know me in work and in life know that there is usually more chaos than peace in my wake. I say all this to give myself a written reminder that the next time some kid is ugly to my little girl, my first thought cannot be to go grab the kid’s dad by the throat and scare the crap out of him. The next time this happens I hope that the feeling of peace will come over me again and keep my thinking positive.

On A Mission

On A Mission

After coming back from the hunting trip of a lifetime, I am now officially on a mission to grow the business in 2020.  You are probably thinking that it’s getting a little later of a start, but not really. My hunting will shift focus to a different kind of animal – that of an automotive dealership that has complex challenges and needs the help of an organization like mine that can provide a service that is above and beyond what other competitors offer.

The best time to focus on growing is when people are buying. January and February, which are traditionally slow car months, felt especially that way this year as there was a lot of interest from dealers but not really a lot of buyers of goods and services. Well, that is all about to change as we have rounded the corner of Presidents Day weekend and are heading into the end of February and beginning of March.  Just as we saw on Groundhogs Day, there are only a couple more weeks until spring, and that not only affects the weather but it affects the automotive market as well.

The best part about my mission is having gotten over whatever form of debilitating cold I had to start the year and gotten all of our plans set for our current clients with a great cadence. We are now in a position to go out and turn over new rocks and find more opportunities.

Stranger in a Strange Land

Stranger in a Strange Land

For the last 6 days, I found myself in Argentina on a hunting trip that was like nothing I have ever experienced. Having never been to South America before, I very much felt like a stranger in a strange land. Even while I had several friends on the hunt, it was a time and place where I felt very much alone. Seeing a country with a totally different look, different people and different cultures was truly an experience to make you realize just how big the world is and how much of it I have yet to see.

Having time to think about things and see new things gives you a whole new perspective on the world and the things around you. While a lot of the time was spent hunting. there were many differences in the everyday life that I am accustomed to seeing. To see a farmer ride a horse instead of a machine was truly unique. To get to watch people cook outside on an open flame that wasn’t from a fancy barbeque grill was also very interesting. To have no wifi, internet and cell service for 4 out of the 6 days may truly have been the neatest part because I was able to get out of touch with the world for a few minutes.

It was fun to focus on hunting and have that be the only focus of how good your next shot could be and how far to lead a bird with your shot to make the best hit possible. This was definitely a time like none I have ever experienced since being an adult. The last week was truly a settling experience as I was able to settle down for a couple of days and not have my universe revolve around clients, coworkers, family and friends. Don’t be mistaken, I missed all of them very much and am glad to be back. But being – for lack of better terms – alone in a faraway place did a lot of good for my soul and rest.

Being a stranger in a strange land was very unique and truly broadened my horizons on parts of the world that were completely foreign to me before.